Who We Are

Who We Are

Crystal & Company is the home for talented insurance professionals: creative, committed to their clients and driven to deliver extraordinary results.

Who We Are

Crystal & Company is the home for talented insurance professionals: creative, committed to their clients and driven to deliver extraordinary results.

About Crystal & Company

There are a few key principles that define us as an organization.

We care about our employees. Our employees are our most important asset and differentiator. We pride ourselves on being a home for smart and creative professionals to learn, grow and build successful careers. Crystal professionals bring a depth of expertise to every client relationship as well as the right human touch to show we care about our clients and their businesses.

We care about our clients. Long-standing client relationships have, and will continue to, drive the growth of Crystal & Company. Our relationships span decades, not months and, we define our success by our clients’ success. As much as our clients invest in us, we invest in them. That shows up in the time we spend with our clients and our commitment to and interest in their business and the dynamics shaping their future.

We care about the outcomes we create. We are measured by our results. Whether that is an effort to achieve efficiency and costs savings or to expand and leverage a newly created asset, we believe in being held accountable. This focus on creating successful outcomes drives us every day to be better.

Our History

Founded by Frank Crystal in 1933, Crystal & Company is approaching its 85th year of operation. Our heritage is as a leading independent insurance brokerage firm with deep roots in the financial sector but our story is actually much more than that. It is the story of a family that worked hard to build a vibrant business that works with leading companies around the globe. Under the leadership of Jim Crystal, the firm has thrived and diversified. We are proud to be independent and in our third generation of family ownership. We are proud of the growth we have achieved over the last 85 years. We are optimistic about the future that lies ahead of us.

1933

Frank Crystal & Co. opens first office in New York City

1961

James W. Crystal joins the firm

1970s: Frank Crystal opens first offices outside of New York in South Florida and Houston

3 offices, 50 employees, $80M premiums placed

1980s: Company establishes Employee Benefits and Private Client offerings, enhancing service offering beyond Commercial Property & Casualty insurance

1993

1993-2000 The third generation of Crystals join the firm 

4 offices, 228 employees, $200M premiums placed

2005: Co-Founds Brokerslink, delivering a unique platform for global clientele

2012

Frank Crystal & Co, Inc. rebrands as Crystal & Company

11 offices, 410 employees, $1.1B premiums placed

2017

A National firm serving a global clientele. Today, Crystal & Company is comprised of the industry’s leading professionals. We are committed to sustaining our independence and looking forward to the next 85 years.

Employee Stories

Our 450 colleagues across the United States are quite simply, fantastic people and professionals. We are united by a set of shared values that we feel embody what it means to be a part of our organization. 

We are creative. We don’t seek the conventional.
We are relentless. We don’t stop until we get it done.
We are personal. We aren’t afraid to show that we care.
We are opinionated. We aren’t wallflowers.
We are dedicated. We don’t shy away from being accountable.

"Whether it’s in LA, New York, London, or Canada, we have to be able to deliver the global insurance marketplace on a moment’s notice.”

Jonathan Gilbert, Senior Managing Director, Mergers & Acquisitions Read More

“The service delivery model we’ve developed has created a better relationship between Crystal and our clients.”

Janis Garone, Managing Director, Operations, Corporate Client Services Read More

“The service delivery model we’ve developed has created a better relationship between Crystal and our clients.”

Janis Garone, Managing Director, Operations, Corporate Client Services Read More




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