A global staffing firm places domestic and international (expatriate) IT contractors who require active security clearance. The week before a Thanksgiving holiday, the firm’s life and disability program was unexpectedly terminated by the carrier due to the high percentage of international exposures, specifically in Afghanistan and Kuwait.
The incumbent broker knew of this intended action months before the termination date but failed to notify the firm, which was left within days of having no life or disability coverage.
The benefits practice of Crystal & Company was introduced to the firm, and we identified markets that would insure this risk despite the “impossible” deadline. We obtained and implemented coverage in only two weeks time. The benefit levels for the new policies were equal to those of the previous policies, but lower in cost for both domestic and expatriate employees.